That is the million-dollar question and the difference between a satisfied and a dissatisfied customer. Of course, there are permanent stains that can never be removed and should be addressed by your carpet cleaning professional once he looks at them. Pet urine stains, any type of artificially colored stains, and many others are nearly impossible to remove but can be lightened. Stain kits are available to remove these stains, but once again, there are factors involved as far as the longevity of the stain, volume, and carpet color as well.

Ahhh, yes, do it yourself. Equipment and the type of chemical being used are huge factors when cleaning carpets. There is nothing on the consumer level that can give you the type of cleaning power you need. Then there is the experience factor, which only someone in the business can provide to give you the quality of cleaning you need.

We use air movers in the first room and can have that area pretty much dry by the time we leave. The rest, in most cases, will be dry in 2–3 hours. This depends on the humidity, temperature of the home, density of the fiber, and how soiled the carpet is. To speed drying, run the air conditioning, use fans, or, if it's cold, turn on the heat.

Yes. Use clean white socks, and use extreme caution when walking from damp carpet to any hard surface. Hard-surface floors will be slippery. Try to limit traffic until it is completely dry.

Yes. We will move most seated furniture and tables (sofas, chairs, tables, etc.). We cannot move pianos, beds, entertainment centers, computer desks, buffets, armoires, etc.

Yes, you should remove from the areas being cleaned all knickknacks and breakables. Pictures, lamps, memorabilia, etc. from tables that are to be moved.

Yes. We are professional upholstery cleaners. We are certified in upholstery cleaning, and we are capable of cleaning many fine fabrics.

Yes. Our technicians attend courses, seminars, and schools to stay current on the latest cleaning technologies. We are certified by the IICRC.

Yes. Having your carpet and upholstery cleaned removes many allergens and other pollutants and makes your air easier to breathe.

Let me start by defining the difference between a spot and a stain: A spot is any foreign material (soil, liquid, etc.) that is removable by standard cleaning methods. (The material is on or around the carpet fiber.) A stain is a foreign material (soil, liquid, etc.) on carpet that is not usually removable by standard cleaning methods. (The material has penetrated or “soaked into’” the fiber and has changed the color or damaged the fiber tself.) Some stains may be very difficult or impossible to remove.

Yes, our process leaves your carpet fresh, clean, residue-free, and soft to the touch.

Anywhere from every 3–6 months for high-use rooms to every 9–12 months for seldom-used rooms. If you have kids or pets, do so at least once per year for the entire house.

Anywhere from every 3–6 months for high-use rooms to every 9–12 months for seldom-used rooms. If you have kids or pets, do so at least once per year for the entire house.

Pet odor, while very common, can be a difficult cleaning problem. Your pet's mess can actually permeate the backing of your carpet and be absorbed by the carpet padding. Once the padding has reached its maximum absorption, the urine may damage the hard floor underneath the carpet padding. If this is the case, we have a problem on many levels.

In addition to the unpleasant smell, pet urine can (and often does) promote the growth and reproduction of invasive bacteria. The repercussions of this bacterial growth are a worsening smell and the discoloration of the actual fibers of the carpet. The only way to solve this dilemma is to completely neutralize the urine on any affected level of the carpeting. If you're lucky and the urine has only affected the face of the carpet, a regular carpet cleaning will alleviate the problem. If the pet urine has penetrated lower, additional methods will be required. In the event of a deeper and longer penetration and soak of the urine, carpet padding may need to be replaced. If the urine has gotten to the subfloor, it's potentially feasible that there will be no way to completely remove the smell.

You can reach us by calling (239) 936-3334, emailing mike@ameri-clean.net, or using the contact form here on our site.

We can't wait to hear from you!